Membership FAQ

General Program Information

Q. What is the CommonWealth Passport Lifestyle program?

The CommonWealth Passport Lifestyle program is managed by Passport Unlimited and is designed to connect you with exclusive savings at many local and national vendors both online and around town. Enjoy!

Q. How can I provide feedback on the program?

If you'd like to share your thoughts with us, please send us an email at support@passportunlimited.com or call us at (800) 410-4211.

Q. Can I suggest a vendor to join the program?

To suggest a new vendor, please complete our vendor suggestion form.

Q. How do the website and Passport Mobile app determine my location?

The website uses your IP address to estimate your current location when displaying content. You can view content in other areas by updating your location in the website header.

The Passport Mobile app uses your device location to display content, provided you have enabled the Location permission for the app on your device. If the Location permission is disabled, the app will display content based on the location listed in your profile. You can view content in other areas by updating your location in the mobile app header.

Online & Local Vendor Discounts

Q. How do I get my discount online?

Participating e-commerce vendors are listed throughout the site. Under Offer Type, use the Online Offers filter to show only e-commerce offers. When you click on a link to a participating e-commerce vendor, instructions for savings will be displayed. Some vendors require that you enter a code during checkout; others apply the discount automatically. Simply follow the instructions shown for savings!

Q. How do I use the CommonWealth CU Visa Platinum® card at local businesses?

When visiting a participating local business, present your CommonWealth CU Visa Platinum® card before completing your transaction. Your discount or membership benefit will be applied at the point of sale (look for specific instructions listed with each vendor offer).

Using the 'Passport Mobile' App

Q. How do I install the mobile app on my smartphone?

The Passport Mobile app is available for Android and iOS devices. Visit your phone's marketplace and search for "Passport Mobile" to find the app.

Once you have found the app in your marketplace, follow the app installation steps to download and install the app on your device. Then, sign in and start finding deals near you!

Q. What features are available in the mobile app?

The app uses your device location to show you nearby deals based on your current location; allowing you to view the deals on a map or in list format. The app includes filter and settings options to search in another location, search for a specific keyword, or filter results by category or cuisine.

Q. Can I access online offers from the Passport Mobile app?

Yes: you may use the Passport Mobile app to find and access online offers in the CommonWealth Passport Lifestyle program. You will be directed to the online vendor's website from the Passport Mobile app to complete your online purchases.

Passport Dining Restaurant Savings 

Q. How do I use the card at Passport Dining restaurants?

Before you use your membership, visit this website or launch the Passport Mobile app to find a list of participating locations in your area.

When using your CommonWealth Passport Lifestyle membership at participating restaurants, include your CommonWealth CU Visa Platinum® card with your method of payment and your discount will be discreetly deducted from your bill.

Please tip 18-20% on your total bill, before any deductions are made. In select areas, some restaurants may automatically include an 18% gratuity on your bill. These restaurants are denoted with an icon in the upper-right portion of their listing.

Instructions by Offer Type

• New Offers:
  These are dining offers new to Passport in the last 30 days.
• Upscale:
  These restaurants offer either...
  • A complimentary entrée with the purchase of another entrée. The lowest priced entrée will be deducted. A minimum of one adult entrée per person in the party must be ordered. An appetizer is considered an entrée only if an entrée is purchased by the party. Entrées may not be split. Excludes alcohol and Happy Hour unless otherwise specified on the listing. If a party of four or more is present with two Passport Cards, the two lowest priced entrées in the party are compliments of the restaurant. This includes when separate checks are issued. Or
  • 20% off the total guest check up to $100. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing. Or
  • 20% off the total guest check up to $50. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on the listing. Or
  • 20% off the total guest check for 2 to 6 people. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing.
  • If a restaurant offers more than one offer type, only one offer may be used per visit.
• Casual / Family Friendly:
  These restaurants offer either...
  • A complimentary entrée with the purchase of another entrée. The lowest priced entrée will be deducted. A minimum of one adult entrée per person in the party must be ordered. An appetizer is considered an entrée only if an entrée is purchased by the party. Entrées may not be split. Excludes alcohol and Happy Hour unless otherwise specified on the listing. If a party of four or more is present with two Passport Cards, the two lowest priced entrées in the party are compliments of the restaurant. This includes when separate checks are issued. Or
  • 20% off the total guest check up to $100. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing. Or
  • 20% off the total guest check up to $50. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on the listing. Or
  • 20% off the total guest check for 2 to 6 people. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing.
  • If a restaurant offers more than one offer type, only one offer may be used per visit.
• To Go:
  These restaurants offer 20% off the total guest check on carryout orders, excluding alcohol. Automatic gratuity does not apply but we encourage appropriate tipping.
  • If a restaurant offers more than one offer type, only one offer may be used per visit.
• Banquets:
  These restaurants offer 10% off the total guest check.
• Catering:
  These restaurants offer 15% off the total guest check.
• Delivery:
  These restaurants offer 10% off the total guest check when ordering directly from the restaurant. Automatic gratuity does not apply but we encourage appropriate tipping.

Q. Are there any restrictions on restaurant use?

A restaurant's primary offer is detailed on their listing.

Some restaurants may offer additional special offers beyond the standard offer. These offers are detailed in each restaurant's listing. Some restaurants may automatically include an 18% gratuity on your bill at the end of your meal. If a restaurant includes the 18% gratuity, it will be noted in their listing.

All restaurant offers are for dine in only unless categorized as a To Go offer or otherwise noted in the restaurant's listing.

Passport memberships are not accepted on major holidays, or any day a specific restaurant terms a holiday (St. Patrick's Day, Cinco de Mayo, Mother's Day etc.) If you have questions regarding a restaurant's interpretation of a holiday, please call ahead.

Discount offers available to members are not valid with any other offers, including (but not limited to) other coupons, promotions, discounts, or specials unless explicitly stated otherwise by the restaurant.